Deliveries and returns

After order confirmation and payment validation, the products will be delivered according to the chosen method and to the delivery address indicated by the Buyer during the order process.

From the date of delivery of his order, the Buyer or the receiver of the products ordered is invited to check the apparent condition of the products. Any complaint exceeding 48 hours after receipt of the package cannot be accepted by the Seller's customer service. In the presence of an apparent anomaly (broken product, missing product compared to the delivery note, damaged or broken package or product, etc.) noted during delivery in the presence of the carrier's employee, the Buyer (or the receiver of the products ordered if the latter is not the Buyer) is required to apply the procedure of the carrier in question, in particular by reporting the damage or shortcomings noted and by formulating all complaints and reservations and to refuse delivery by immediately issuing a report of anomaly to the carrier's agent.